In roaming

How to check balance

  • You can always check your balance while in roaming. Just dial:*100#

How to top up balance

While you are abroad you can top up by any of the methods below:

  • Top up your balance by dialing star101hash 15 digit code of money card hashcall
  • Your friend can top up your balance by dialing star101hash 15 digit code of money card hash number of subscriber hashcall
  • Top up your balance online.

Please make sure you’ve topped up enough funds on your balance for roaming service before you go abroad.

How to make a call in roaming

  • If you’re dialing out of the country, you’ll need to enter an international calling code at the start of the number:
    + [country code] [city code] [phone number].
  • For example, to call Baku you should dial +994 55 ХХХ ХХ ХХ, instead of 055 ХХХ ХХ ХХ.

Support and service

TALK TO BAKCELL CALL CENTER
To get in touch with Bakcell Call Center while being abroad you should dial the number with international code +994 12 4988989