Useful commands

Check your balance

Dial *100# or call 178.

The service fee to check the balance is 1 qepik.

Two-way number closure occurs within 90 days after the expiration of the payment card validity period (payment card usage period depends on its nominal value).

Check Internet balance

To check remained Internet traffic dial *134*559#

Money transfer

Top-up another CIN or Klass balance by transferring money from your account

Transfer 20 qepiks from your Bakcell account to your friends and family.

  • Dial on your phone star105star then enter the other 10 digits Bakcell CIN number and hashcall
  • You and the recipient will then both receive the transfer confirmation message from Bakcell
  • The service fee is 6 qepiks per transaction
  • This service is available for CIN and Klass subscribers

In case if subscriber’s blocked number receives 0.20 AZN on balance from another Bakcell subscriber via money transfer service, the number will be unblocked for 1 day.

Klass subscribers can transfer money from their own balance to other Klass or CIN accounts:

If you want to transfer

  • 20 qepiks – dial on your mobile star105star then dial 10-digit Klass or CIN number you are going to transfer and star1hashcall
  • 1 AZN - dial on your mobile star105star then dial 10-digit Klass or CIN number you are going to transfer and star2hashcall
  • 6 AZN - dial on your mobile star105star then dial 10-digit Klass or CIN number you are going to transfer and star3hashcall
  • You and the other number shall receive a message about the balance transfer.

- The cost for transferring 20 qepiks for subscribers of Klass is 1 qepik.
- The cost for transferring 1 AZN for subscribers of Klass is 5 qepiks.
- The cost for transferring 6 AZN for subscribers of Klass is 30 qepiks.

You can top-up the balance of another subscriber with a payment card:

This service is free.

  • Dial on your phone star101hash then enter the, 15 digit payment card number hash and 10 digit Bakcell number that you want to send money and hashcall .
  • You and another number will receive an SMS about the balance top-up.

CIN Credit

CIN subscribers can get 1 AZN balance credit with CINKredit service.

For this, dial *150#.

Bakcell subscriber, whose number is active for the last 90 days up to 2 years can get 2 CINKredits if the last 2 loans are not discharged, you will not be able to take a new credit
Bakcell subscriber, whose number is active for 2 years and up to 5 years can get 3 CINKredits if the last 3 loans are not discharged, you will not be able to take a new credit
Bakcell subscriber whose number is active for 5 years and more can get 5 CINKredits if the last 5 loans are not discharged, you will not be able to take a new credit

If the conditions are not met you will not be able to take a new credit.

The service fee for CINKredit - 20 qepiks.

KlassKredit

Subscribers of Klass tariff can get balance credit for 1 AZN, 2 AZN, and 5 AZN through the KlassKredit service.

  • To get 1 AZN credit dial *250*1#.
  • To get 2 AZN credit dial *250*2#.
  • To get 5 AZN credit dial *250*5#.
  • After 1 AZN credit, you can get 2 AZN and 5 AZN credit.
  • After 2 AZN credit, you can get 1 AZN and 5 AZN credit.
  • After 5 AZN credit, you can get 1 AZN and 2 AZN credit.

The service fees for KlassKredit are as follows:

  • For 1 AZN - 20 qepiks
  • For 2 AZN - 40 qepiks
  • For 5 AZN - 1 AZN.

Card loading

Bakcell payment cards

The payment cards are available at most sales points in the country and have

Nominal value of money cards Validity period (from the day of top-up)
1 AZN 5 days
2 AZN 20 days
3 AZN 30 days
5 AZN 45 days
10 AZN 90 days
20 AZN 150 days
50 AZN 150 days

Loading terms:

  • Scratch the panel of the money card, dial star101hash then enter 15 digit code from the card and hashcall . Your top-up will be confirmed.
  • Alternatively, call 177 from your phone. Follow voice instructions. When your money card is loaded, you will hear confirmation. Calls to 177 are free of charge.

Discounted roaming calls via USSD code

You can call and receive calls and SMS in the network of our exclusive roaming partners for CIN subscribers and Klass tariffs subscribers. You can call from abroad to any number all over the world with a more advantageous price (except satellite numbers and premium zone numbers). Watch a list of our exclusive partners HERE.

  • To call Bakcell number, dial star135hash then enter 10 digit Bakcell number and hashcall .
  • To call other operators and city numbers, dial star135hash then enter a city or operator code, number, and hashcall .
  • To call other international numbers, dial star135hash00 then enter country code, number and hashcall .
  • Then wait for a callback. When you will receive a callback you will be connected with the number that you have called.

*Charging interval is 1 minute.