Bakcell App

Before trip

Bakcell roaming service is automatically activated for all CIN and Klass subscribers. Moreover, subscribers can manually deactivate, reactivate or check the status of the roaming service.

To activate

To check status

To deactivate

Ensure that your roaming is active!

<ul><li style="text-align: justify;">While being abroad you can directly call, SMS, and use the Internet on your device using Bakcell partners' network in foreign countries.</li><li style="text-align: justify;">Activation and deactivation of roaming services are for free.</li><li style="text-align: justify;">This service is valid for all tariffs CIN, Klass, and Business (except corporate numbers).</li></ul>

Terms

<ul><li style="text-align: justify;">Increase your balance before the trip in order to stay in touch abroad, because the roaming prices are different from countrywide prices and there are few opportunities to top-up balance abroad.</li><li style="text-align: justify;">Learn more about basic fees for each country here: “Prices &amp; countries”.</li><li style="text-align: justify;">Would you like to actively use the roaming service? We advise you to subscribe to a Roaming packages. It will allow you to save on roaming services.</li><li style="text-align: justify;">The tips on how to increase balance abroad you can get from the page – “Top-up”.</li><li style="text-align: justify;">The charging interval for calls in roaming is 1 minute, rounded to the nearest whole minute with a high number, starting from the first second. For example, if the call continued for 1 min and 10 seconds, it will be rounded up to 2 minutes. There is no service fee for call setup. The charging interval for GPRS / EDGE / 3G is 40 Kbytes.</li><li style="text-align: justify;">If the settings of your phone automatically select the mobile operator network and you have activated the roaming service in the border regions of Azerbaijan it is possible that your mobile device will be registered in the networks of Bakcell’s roaming partner. In this case, your device will show the name of the foreign operator, and your calls will be charged according to the roaming tariffs. Due to the nature of radio wave propagation and terrain, it is strongly recommended to select the Bakcell network manually when traveling in the border regions of Azerbaijan. Information about the settings is in the instructions of your phone; the user is responsible for the phone settings.</li></ul>

Recommendation

Use your mobile internet even when you are away from home! GPRS/EDGE/3G/4G roaming service allows you to check your e-mail, download files, and surf the internet like you generally do on your “home network”.

Internet in roaming

<ul><li style="text-align: justify; ">To activate GPRS roaming in Azerbaijan you simply need to activate Internet and roaming on your mobile before leaving the country. You can activate internet manually by selecting “Network Settings” on your phone menu and typing internet.bakcell.com in your APN.</li><li style="text-align: justify;">You can also activate your GPRS roaming abroad, but to do this your roaming service for calls and SMS should be activated before you go.</li><li style="text-align: justify;">For further information about activating Internet and roaming for your tariff please visit relevant pages of our web-site.</li><li style="text-align: justify;">Please remember that you can use your mobile Internet on roaming via roaming operators only in the countries listed in "Prices &amp; countries" chapter.</li></ul>

Activation of internet in roaming

Please make sure you’ve topped up enough funds on your balance for roaming service before you go abroad.

For those who are in roaming

You can always check your balance while in roaming. Just dial: <a href="Tel: *100#">*100#</a>

How to check balance?

<ul><li style="text-align: justify; ">If you’re dialing out of the country, you’ll need to enter an international calling code at the start of the number:</li></ul> + [country code] [city code] [phone number]<ul><li style="text-align: justify;">For example, to call Baku you should dial +994 55 ХХХ ХХ ХХ, instead of 055 ХХХ ХХ ХХ.</li></ul> Talk to Bakcell Call Center To get in touch with Bakcell Call Center while being abroad you should dial the number with international code:&nbsp;<a href="tel: +994124988989" style="background-color: rgb(255, 255, 255);">+994124988989</a>.

How to make a call in roaming?

While you are abroad you can top up by any of the methods below:<ul><li style="text-align: justify; ">Top up your balance by dialing </li></ul>*101# 15 digit code of money card #<ul><li style="text-align: justify; ">Your friend can top up your balance by dialing </li></ul>*101# 15 digit code of money card # number of subscriber #<ul><li style="text-align: justify; ">Top up your balance online.</li></ul>

Bakcell App

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Congratulations

Error

Top up balance

Transfer amount

Error

The operation failed.

Congratulations

Before trip