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    Bakcell is one of the leaders by the number of responses to the customer questions in social media
    05.08.2014

    Bakcell, The First Mobile Operator and The Leading Mobile Internet Provider of Azerbaijan, has been awarded with the “Socially Devoted” certificate, based on rate of responses to the customer questions in “Facebook” social network. “Socialbakers” being a well-known company engaged in monitoring social network activities of the large companies all over the world by means of a special analytics platform, has reviewed the “Facebook” activities of Azerbaijani companies during the second half of the current year. Thus, one of the highest rates (97%) of customer inquiries answered on official “Facebook” pages of Azerbaijani companies belongs to Bakcell. It should be mentioned, that only 5% of “Facebook” pages owned by the companies around the world are being awarded with the “Socially Devoted” certificate. Social media are one of the most important communication means of Bakcell, in terms of more efficient delivery of information about products and services to the wide customer audience, as well as providing response to the customer questions. The company has official pages, functioning in most of the popular social networks. *** About Bakcell Bakcell, The First Mobile Operator and the Leading Mobile Internet Provider of Azerbaijan, offers a variety of products for modern mobile communications customers. Bakcell provides class leading 3G mobile internet experience in the country under the Sür@ brand name. As one of the largest national non-oil investors, Bakcell today continues making large investments in the economy of Azerbaijan through its investments in state-of-the-art telecommunication technology and its people who service our customers. Bakcell’s network covers more than 99% of the population and 93% of the land area of the country (excluding occupied territories). Bakcell is a leader in innovation and it focuses on bringing the best of the mobile internet to Azerbaijanis through new partnerships and its Sür@ services. With more than 1000 3G base stations Bakcell 3G service is available in all regions and covers 80% of population and 55% of the territory of the country (excluding occupied territories). 300 retail outlets and 5 Customer Service Centers operating in the capital and regions are providing the best customer experience to Bakcell customers. For more information about Bakcell products and services, please visit www.bakcell.com or call 555.For press releases please see www.bakcell.com/az/news (or www.bakcell.com/en/news for press releases in English). If you are not a Bakcell subscriber, but wish to find out about Bakcell and its services, please call 055 000 05 55