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    eSIM
    All mobile network services that you always benefit from now is in eSIM.
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    Redeem your plastic SIM with Bakcell eSIM!

    eSIM advantages
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    Instant activation
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    Use separate numbers
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    No need for plastic SIM card
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    Enabling eSIM
    The smartphone should be connected to internet.
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    Step 1.
    Make sure your device is connected to WiFi.
    Step 2.
    Go to the Settings
    Step 3.
    Select Connections
    Step 4.
    Select SIM card manage
    Step 5.
    Select Add mobile plan
    Step 6.
    Select Scan Carrier QR code
    Step Manual
    Enter SM-DP and Activation code
    What is an eSIM?

    An eSIM is a new generation digital SIM embedded directly into mobile devices.

    What mobile device is eSIM compatible with?

    To check it, dial *#06#.

    Can I change my current SIM card to eSIM?

    Yes, you can. Just visit one of the Bakcell Customer Care Centers or Dealer stores and request the eSIM duplicate of your number. Don’t forget to take your ID card. The service fee is 4 ₼.

    Starting from 07.11.2023 the price of duplicate will cost 4 AZN.

    The duplicate service is free for “Business” numbers.

    Where can I get/activate eSIM?

    To activate eSIM, please visit one of the Bakcell Customer Care Centers or Dealer stores. Don’t forget to take your ID card. The list of addresses that provide eSIM service is HERE.

    Are voice calls, SMS, data service available with eSIM?

    Yes, eSIM can be used for voice, SMS, data and other mobile network services that you always benefit from.

    What's the difference between an eSIM and SIM?

    If you have eSIM, you do not need plastic SIM card. An eSIM is new generation technology embedded into a smartphone. All services provided over SIM cards are available with eSIM as well.

    Can I use my eSIM number on another smartphone?

    Yes, you can remove your eSIM number from the currently used device and install it on your new device 5 times during 6 months.

    How can I deactivate eSIM from my stolen/lost smartphone?

    If your phone has been lost or stolen, please visit the nearest Bakcell Customer Care Center to request the duplicate of your number.