Bakcell App
Install now!
+
In order to activate the tariff, AZN will be deducted from your number's balance.
Congratulations
The operation completed successfully
Top up balance
Transfer amount
₼
Congratulations
The operation completed successfully
Terms and Conditions for the use of the “Bakcell Wheel” Campaign
(“Terms and Conditions”)
Introduction and general provisions
1.1. These Terms and Conditions govern participation in the “Bakcell Wheel” campaign (the “Campaign”), use of the VIP Wheel, making payments, awarding gifts, as well as the rights and obligations of the Campaign participants and “Bakcell” LLC (“Bakcell”).
1.2. The Campaign is conducted based on a game mechanism offered through Bakcell’s mobile application.
1.3. Within the framework of the Campaign, the existing Wheel mechanism remains unchanged, with the VIP Wheel feature integrated in addition to the existing mechanism. At the same time, the existing gift pool is expanded to include new gifts, including an apartment, electronics, airline tickets, and other gifts.
1.4. Bakcell reserves the right to modify the Campaign mechanism, terms of use, prices, number of attempts, list of gifts, and other terms in accordance with the requirements of applicable legislation.
1.5. Amendments to these Terms and Conditions shall be communicated to users through Bakcell’s official website, mobile application, and/or other official communication channels.
1.6. The Campaign period commences on 23 September 2026 and continues until the date on which the Campaign is suspended or terminated by Bakcell.
2. Eligibility criteria
2.1. Only individuals who have reached the age of 18 may participate in the Campaign.
2.2. To participate in the Campaign, the user must be a Bakcell subscriber and have access to the relevant digital platform through which the Campaign is offered.
2.3. The user may participate in the Campaign only using an account and/or mobile number registered in the user’s own name.
2.4. Bakcell reserves the right to verify the user’s eligibility for the purpose of determining their right to participate in the Campaign.
2.5. Violation of the requirements of these Terms and Conditions, fraud, or attempts to interfere with the Campaign mechanism may result in the restriction or suspension of participation.
3. Use of the regular and VIP Wheel
3.1. The fee for one use of the regular Wheel is 0.49 AZN.
3.2. Two (2) uses of the regular Wheel entitle the user to one (1) use of the VIP Wheel. To obtain each subsequent right to use the VIP Wheel, the user must again use the regular Wheel two (2) times.
3.3. The fee for one use of the VIP Wheel is 0.99 AZN.
3.4. The user may use the regular Wheel no more than ten (10) times and the VIP Wheel no more than five (5) times within one calendar day.
3.5. Use of the VIP Wheel is at the user’s discretion, and becoming eligible to use the VIP Wheel does not create any obligation for the user to use the feature or make the relevant payment.
3.6. The VIP Wheel may be used only after the user has confirmed the relevant payment.
3.7. As a result of the user using the regular Wheel twice and the VIP Wheel once, the user shall receive a total of three gifts within the respective game turn.
3.8. The result of the regular Wheel and the VIP Wheel shall be presented to the user after the respective Wheel use has been completed.
3.9. The use of the Wheels, payments made, eligibility to use the VIP Wheel, and the number of attempts used may be recorded in the system.
4. Gifts in the VIP Wheel
4.1. The following gifts are offered within the Campaign:
4.1.1. An apartment in the “Sea Breeze Park Lane” residential complex;
4.1.2. iPhone 17;
4.1.3. Round trip airline tickets to Istanbul;
4.1.4. Smart watch;
4.1.5. Honor Choice Earbuds headphones;
4.1.6. Tablet;
4.1.7. TCL brand television;
4.1.8. Internet packages of 1 GB, 2 GB, 5 GB and 20 GB.
4.2. The specific gift shall be determined by the system in accordance with the result of the respective Wheel.
4.3. The quantity and variety of gifts may be limited, and their provision shall be subject based on stock availability of the respective gifts. For product gifts, the specific product shall be provided based on stock availability.
4.4. For the purpose of awarding a gift, the user may be required to provide an identity document, contact details and other necessary information.
4.5. If it is determined that the information provided by the user is incorrect, incomplete or fraudulent, or if the user’s compliance with the Campaign terms cannot be confirmed, Bakcell reserves the right to refuse to provide the respective gift.
4.6. Unless otherwise provided by applicable legislation or except in cases expressly provided for under these Terms and Conditions, a gift may not be replaced with cash or exchanged for another gift.
5. Special conditions regarding the Sea Breeze apartment
5.1. The apartment provided within the Campaign is located in the “Sea Breeze Park Lane” residential complex and has a total area of 43.9 m².
5.2. The apartment shall be delivered without renovation.
5.3. The apartment is scheduled to be delivered in 2028.
5.4. The rights and obligations relating to the provision of the apartment to the winner shall be determined by the relevant agreement to be concluded between the winner and the company providing the apartment.
5.5. Upon conclusion of the relevant agreement between the winner and the company providing the apartment, the rights and obligations arising under the agreement shall be determined between the parties to the agreement. Bakcell is not a party to the agreement and shall not be liable for the performance of any obligations arising under the agreement.
5.6. Bakcell shall not be liable for the construction or handover of the apartment or the handover period, including any delay in the handover of the apartment, nor for the actual condition, quality, technical or other characteristics of the apartment, or any problems, deficiencies or delays that may arise upon the handover of the apartment.
5.7. Any claim, dispute or other matter arising from the agreement concluded between the winner and the company providing the apartment shall be resolved directly between the parties to such agreement.
5.8. For the purposes of advertising, promotion and public presentation of the Campaign, Bakcell may take photographs, videos and other visual materials of the winner and the apartment provided as a gift and may use such materials in accordance with the requirements of applicable legislation.
6. Features of other gifts
6.1. iPhone 17 Pro.
6.1.1. Model: iPhone 17 Pro;
6.1.2. Storage capacity: 256 GB;
6.1.3. Other technical and functional characteristics of the gift shall be determined by the manufacturer.
6.2. Round-trip airline tickets to Istanbul.
6.2.1. The tickets are provided by Azerbaijan Airlines (AZAL).
6.2.2. The winner of the round-trip airline ticket gift to Istanbul may choose any available flight date.
6.2.3. The value of the round-trip airline ticket to Istanbul for the date selected by the winner shall be determined, and the corresponding number of miles shall be transferred to the winner’s AZAL account within ten (10) business days.
6.2.4. The winner must have an account in the relevant mileage program for the miles to be transferred to the winner’s AZAL account.
6.2.5. The miles may be used within thirty-six (36) months from the date of their transfer to the AZAL account.
6.2.6. The winner of the round-trip airline ticket gift to Istanbul must complete the necessary procedure for transferring the miles to their account balance within the following six (6) months.
6.2.7. The use of miles and the issuance of airline tickets using miles shall be carried out in accordance with the applicable rules and terms of AZAL.
6.3. Smart watch.
6.3.1. The specific model and color of the smart watch to be provided to the winner shall be determined by Bakcell based on stock availability.
6.4. Headphones.
6.4.1. Model: Honor Choice Earbuds.
6.5. Tablet.
6.5.1. The specific model and other technical characteristics of the tablet to be provided to the winner shall be determined by Bakcell based on stock availability.
6.6. Television.
6.6.1. Brand: TCL;
6.6.2. The specific model and other technical characteristics of the television to be provided to the winner shall be determined by Bakcell based on stock availability.
6.7. Internet packages.
6.7.1. Within the Campaign, an internet package with a capacity of 1 GB, 2 GB, 5 GB or 20 GB may be given.
6.7.2. The validity period of the internet packages provided as gifts is one (1) day for the 1 GB and 2 GB packages and three (3) days for the 5 GB and 20 GB packages.
6.7.3. Any unused internet traffic remaining at the end of the validity period shall be cancelled and shall not be carried forward to the subsequent period.
7. Payments and liability
7.1. The user shall be informed of the applicable payment amount before using the Wheel.
7.2. Successful completion of the applicable payment is required to use the Wheel.
7.3. Payments made after using the Wheel shall not be refunded, except in the cases specified in Clause 7.4 of these Terms and Conditions and in cases provided for by applicable legislation.
7.4. If it is determined that the Wheel was not activated for technical reasons despite the payment being charged, or that a duplicate payment was charged for the same transaction, Bakcell shall investigate the matter and, where justified, ensure the refund or adjustment of the relevant amount.
7.5. The use of bots, automated programs and other technical means, interference with the system, exploitation of technical vulnerabilities, submission of false information, and manipulation of the Wheel result are prohibited.
7.6. In the event of a violation of these Terms and Conditions, fraud or interference with the Campaign mechanism, Bakcell reserves the right to restrict the user’s participation in the Campaign, cancel the relevant result or gift, and take other measures in accordance with applicable legislation.
7.7. Bakcell shall not be liable for technical problems arising from the user’s device, internet connection, payment systems or other third-party services.
7.8. The Campaign may be temporarily suspended or restricted due to technical maintenance, updates, security measures, force majeure or other justified reasons.
8. Collection and processing of personal data
8.1. By using the Campaign, the subscriber consents to the collection and processing of their personal data in accordance with the legislation of the Republic of Azerbaijan for the provision of services and the purposes specified in these Terms and Conditions.
8.2. The data collected and processed may include:
8.2.1. phone number;
8.2.2. subscriber account and subscription information;
8.2.3. payment information;
8.2.4. service usage history.
8.3. The data may be used for the purposes of providing services, ensuring security, preventing fraud and improving the subscriber experience.
8.4. Where necessary for the implementation of the Campaign, Bakcell may share the necessary information with partners for the purpose of providing gifts, in accordance with the requirements of applicable legislation.
8.5. Where permitted by applicable law, the user has the right to obtain information concerning their personal data and request that such data be corrected, updated or deleted.
9. Final provisions
9.1. These Terms and Conditions shall be governed by the legislation of the Republic of Azerbaijan.
9.2. Any dispute, disagreement or claim arising between the parties in connection with these Terms and Conditions shall first be resolved through negotiations and mutual agreement.
9.3. If no agreement is reached, disputes shall be resolved in accordance with the legislation of the Republic of Azerbaijan.
9.4. The invalidity of any provision of these Terms and Conditions shall not affect the validity of the remaining provisions.
9.5. By participating in the Campaign, the user confirms that they have read and accepted these Terms and Conditions and agree to comply with them throughout their participation in the Campaig
