An eSIM is a new generation digital SIM embedded directly into mobile devices.

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eSim

eSIM

Q: Can I change my current SIM card to eSIM?

Yes, you can. Just visit one of the Bakcell Customer Care Centers or Dealer stores and request the eSIM duplicate of your number. Don’t forget to take your ID card. The service fee is 7 ₼. Starting from 23.07.2024 the price of duplicate will cost 7 AZN. The duplicate service is free for “Business” numbers.

Q: Where can I get/activate eSIM?

To activate eSIM, please visit one of the Bakcell Customer Care Centers or Dealer stores. Don’t forget to take your ID card. The list of addresses that provide eSIM service is HERE .

Q: Are voice calls, SMS, data service available with eSIM?

Yes, eSIM can be used for voice, SMS, data and other mobile network services that you always benefit from.

Q: What's the difference between an eSIM and SIM?

If you have eSIM, you do not need plastic SIM card. An eSIM is new generation technology embedded into a smartphone. All services provided over SIM cards are available with eSIM as well.

Q: Can I use my eSIM number on another smartphone?

Yes, you can remove your eSIM number from the currently used device and install it on your new device 5 times during 6 months.

Q: How can I deactivate eSIM from my stolen/lost smartphone?

If your phone has been lost or stolen, please visit the nearest Bakcell Customer Care Center to request the duplicate of your number.

All mobile network services that you always benefit from now is in eSIM.

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eSIM advantages

Instant activation

Use separate numbers

No need for plastic SIM card

Enabling eSIM

The smartphone should be connected to internet.

Step 1.

Make sure your device is connected to WiFi.

Step 2.

Go to the Settings

Step 3.

Select Connections

Step 4.

Select SIM card manage

Step 5.

Select Add mobile plan

Step 6.

Select Scan Carrier QR code

Step Manual

Enter SM-DP and Activation code

Compatible devices

Galaxy J8

Galaxy J6

Galaxy J4

Galaxy J6 Plus

Galaxy A7

Galaxy A01 Core

Galaxy A01

Galaxy A02

Galaxy A02s

Galaxy A03 Core

Galaxy A03

Galaxy A03s

Galaxy A10

Galaxy A10s

Galaxy A11

Galaxy A12 (MediaTek)

Galaxy A12 (Exynos)

Galaxy A20

Galaxy A20s

Galaxy A21s

Galaxy A22

Galaxy A22 5G

Galaxy A30

Galaxy A30s

Galaxy A31

Galaxy A32

Galaxy A40

Galaxy A41

Galaxy A50

Galaxy A51

Galaxy A52

Galaxy A70

Galaxy A71

Galaxy A72

Galaxy A80

Galaxy Note 10 Lite

Galaxy Note 10

Galaxy Note 10 Plus

Galaxy Note 20

Galaxy Note 20 Ultra

Galaxy S9

Galaxy S9 Plus

S10 Lite

Galaxy S10e

Galaxy S10

Galaxy S10 Plus

Galaxy S20 FE

Galaxy S20

Galaxy S20 Plus

Galaxy S20 Ultra

Galaxy S21

Galaxy S21 Plus

Galaxy S21 Ultra

Galaxy Z FLip3

Galaxy Z Fold3

Galaxy Tab A7 Lite

Galaxy Tab S7 FE

Galaxy Tab A8

FAQ

Bakcell App

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eSIM

What is an eSIM?

What mobile device is eSIM compatible with?

Can I change my current SIM card to eSIM?

Where can I get/activate eSIM?

Are voice calls, SMS, data service available with eSIM?

What's the difference between an eSIM and SIM?

Can I use my eSIM number on another smartphone?

How can I deactivate eSIM from my stolen/lost smartphone?